SUN AUTOMATION GROUP® CONTINUES FULL 24/7/365 ON-SITE AND REMOTE SERVICE & SUPPORT DURING COVID-19 CRISIS

–Company’s No-Contract Service Program Highlights SUN’s Customer-Centric Approach–

Glen Arm, MD— As a leading global provider of innovative solutions to the corrugated industry, SUN Automation Group® remains fully operational, offering on-site, remote and online diagnostic, repairs, surveys, assessments, troubleshooting and more for Latitude Machinery Corporation (LMC) equipment, SUN/Langston equipment and other OEMs machinery to support its customers during the COVID-19 crisis.

As SUN and the rest of the corrugated industry continues to  face tremendous challenges due to the COVID-19 crisis, SUN is providing customers with all the support they need, without interruption and with no service plan needed.  This commitment to service enables customers to stay supported and run optimally during this critical time when box-making plants are pushed to capacity and the supply chain faces ongoing challenges.

When on-site support is required, SUN’s expert technicians are fully prepared with all necessary personal protective equipment like masks and gloves when the customer requests it and follow rigorous protocols including frequent hand-washing, personal hand sanitizer use, and by utilizing social distancing measures when appropriate.  In addition to our own safety measures, all SUN field service technicians are willing and prepared to follow each customer facilities’ safety protocols.

“Our customers are under uncommon production pressures and staffing challenges during these difficult times,” says Greg Jones, Executive Vice President, SUN Automation Group. “We remain more committed than ever to providing them the uninterrupted service and support they demand and deserve,” says Jones.

With a growing staff of service and support technicians around the world, SUN continues to shine, even when so much of the world goes dark.  To contact SUN Automation Group Service Team day or night, 7 days a week, 365 days a year, visit sunautomation.com/service.

 

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